Gartner - Portals, Content and Collaboration - Keynote - April 2013


Keynote
  • sync, social, security
  • Consumerization revolution 
  • Culture of we, not me
  • Engaged, not passive
  • Experience oriented
  • Informed, not ignorant
  • Value, not just price
  • Connected, not isolated
Cobol programmers are the red-necks of the IT organization

Introducing the "Business Consumer"
  • No longer "users"
  • Consumers at work
  • Information rich
  • IT-Averse
  • Team Motivations
  • Self-Directed
For Business Consumer, structured data is a barrier to true insights; like with digital sampling, data is lost.
  • social communities
  • Cloud and mobile
  • Real-time analytics
  • Variety
Transformative effects – the public and private clouds. Change the IT Model. Shift to OUTCOME and VALUE GENERATION.
Public cloud growth puts a strain on Architects. Multi-tenant, Federated, API-Driven, Service-Oriented.

Social Graph, Intent Graph, Consumption Graph, Interest Graph, Mobile Graph. - Five Most Valuable Big Data Graphs.

Mobile Imperative – everything you do will have some mobile aspect. Embrace design criteria of mobile. The PC is dead. 
Prediction – Mobile App Dev projects will outnumber PC development 4 to 1 in the next 3 years.

Move from Prescriptive IT org to an Adaptive IT org. IT has to change the way it interacts with business consumers.

IT Control is an allusion. Cloud control – forget about it. 

Change your engagement model. Cross traditional boundaries. Process power is flipping from internal to external.

Create a culture of engagement. Purposeful collaborative work. Recognition, flexible, spirit, belonging, trust.

Who will lead the engagement intiative? Everyone in IT. Drive a different type of engagement across the company. Revolution.

Comments

Post a Comment

Popular posts from this blog

Enterprise Architecture Inside Salesforce

Image
  Enterprise  Architecture Inside Salesforce Enterprise Architecture — How We Do It Internally The two words, “Enterprise Architecture”, elicit various reactions — everything from “ we tried that and it doesn’t work ” to “ we need that! ” to “ we have an effective EA practice ”. Unfortunately it is possible (even easy) to do Enterprise Architecture  incorrectly , with an approach that is lethargic, technology-first and theoretical — the classic ivory tower. (In Salesforce, the internal IT group reporting into our CIO is called “Business Technology” so you’ll see me use BT to refer to Salesforce IT) I lead the Salesforce Enterprise Architecture team within Business Technology and I’m often asked the following questions: how does Salesforce do Enterprise Architecture? why do you need Enterprise Architecture? how do you shift the conversation to business capabilities? Illuminate — The “How” of Salesforce Enterprise Architecture Let me start with the “HOW” first. Within Sales...
Read more

Illuminate - Business Model Exploration

Image
  Illuminate — Business Model Exploration One of our world-class Salesforce Enterprise Architects, Jonathan Laudicina ( https://www.linkedin.com/in/jonathan-laudicina/  ) has done amazing work on Business Model Exploration. I want to highlight some of his work and I think you’ll find it useful. As a reminder, Illuminate is the Enterprise Architecture Methodology that we use inside Salesforce as well as with our customers. The overall Illuminate methodology is depicted below. You will notice that Business Model Exploration is the first step in Illuminate. Business Model Exploration is the methodology we use with customers to articulate: External Forces pushing on the business Internal Forces pushing on the business Customer specific Business Model Canvas At the heart of Business Model Exploration is the Business Model Canvas. It is the place in which you capture key factors about a company’s specific value proposition, partners, customer segments, cost structure and revenue str...
Read more

5 Key Components of a Successful Enterprise Architecture Function

  5 Key Components of a Successful Enterprise Architecture Function 5 Key Components of a Successful Enterprise Architecture Function Creating and managing a successful Enterprise Architecture function requires a variety of different hard and soft skills. In addition, each company is different and the Enterprise Architecture function needs to calibrate and align itself to the specific company. However, there are five common features of a successful Enterprise Architecture function that are applicable to all companies. 1. Governance Enterprise Architecture (EA) requires governance, however not in the form of complex documents, forms or processes.  Definitely avoid EA being seen as the policy-enforcement team — people will avoid EA if the perception is that EA is a blocker.  The best governance starts with a simple, recurring dialogue across multiple functions facilitated by EA. I am always amazed at how valuable it is just to get cross-functional teams to  talk . Pick...
Read more