ERP/CRM Jail - Gartner Symposium

Establish realistic business process and data integrity requirements
Common elements of integration
- MDM
- process and data integration
- biz service repository
- integrated composition technology
- common security arch
- integrated monitoring and mgmt

Life of the layers
- record, differentiation, innovation
- 10-20, 3-5, 1-3yrs
- op cloud, op/sass, op
- 75/25, 50/50, 25/75 IT:biz

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