HCL 2010 Conference - Social Networks Discussion Panel

Loretta Brown – Cisco
-          Striving for greater diversity within the org; breaking down barriers between layers
-          Trust increases; more engagement; more collaborative


Susan – Merck
-          Compressing time to market through social networking
-          Research community in “Merck Connect” to share and collaborate
-          Proprietary information but also need public spaces

Dave – MTV
-          Lots of tools; grass roots selection
-          Wiki as a centralized knowledge repository; knowledge capture
-          Needed to “force” people to use one common solution to get the most value
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